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Welcome to Concierge Service
The Cascades has reinvented the concept of service as a part of the new home buying process with the introduction of Concierge Service. An all encompassing approach to home building, Concierge Service is setting new standards for total service that makes building your new home the smooth and enjoyable experience you deserve.
This is what Concierge Service means to you:
A place where friends meet over coffee to enjoy personal attention and service at the very heart of The Cascades.
- Relax and let us take care of your every need, 7 days a week.
- Enjoy the personal attention of your very own interior designer.
- If you need it, we'll deliver. We even have banking programs for your convenience.
*Some restrictions apply
Confidence with Every Step
You'll feel confident and well-informed at each stage of the building process.
- The service doesn't stop once you start building! Our Sales Centers are still your home away from home as your dreams start to take shape.
- All trades and supplier teams are dedicated to The Cascades, meaning consistent availability, continuity of product and an ongoing commitment to your vision.
- You can be sure you're getting exactly what you want, especially with walk-through approval at the rough-in framing stage.
Service That Never Fails
Even after you move into your new home we'll be there at our Sales Centers providing Concierge Service for your complete satisfaction.
- Our customer representatives are there to deal with your questions or concerns during construction and through to full after-sale service.
- Enjoy the convenience of "Drop-Off" warranty service. Leave your keys with us in the morning and we'll take care of your needs during the day.
Let Concierge Service from The Cascades in Royal Oak make a great experience even better!
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